Hotel Policies
Announcements
Special Conditions
Tax Increase on June 1, 2009
On June 1, 2009, the tax rate in Key West increases from 11.5% to 12.5%. Please contact the hotel for further information.
On June 1, 2009, the tax rate in Key West increases from 11.5% to 12.5%. Please contact the hotel for further information.
Policies
ADA Policy
The hotel is compliant with ADA. ADA compliant guest rooms are available. For more information, please contact the hotel directly.
The hotel is compliant with ADA. ADA compliant guest rooms are available. For more information, please contact the hotel directly.
Alcohol Policy
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Please note that the minimum age for guest registration is 21 years of age.
Please note that the minimum age for guest registration is 21 years of age.
Check Cashing Policy
Check cashing services are available to Gold and Platinum Starwood Preferred Guest members who present a valid, major credit card (photo identification). There is a limit of $100 per stay.
Check cashing services are available to Gold and Platinum Starwood Preferred Guest members who present a valid, major credit card (photo identification). There is a limit of $100 per stay.
Early Departure Policy
Guests checking out before their scheduled departure date will be charged a fee of $75.
Guests checking out before their scheduled departure date will be charged a fee of $75.
Extra Bedding Policy
Please note that the Sheraton Suites Key West does not have rollaway beds.
Please note that the Sheraton Suites Key West does not have rollaway beds.
Fire Safety Policy
The hotel is fully equipped with smoke detectors and emergency evacuation plans in all rooms and public areas.
The hotel is fully equipped with smoke detectors and emergency evacuation plans in all rooms and public areas.
RV Parking Policy
Please be advised that the Sheraton Suites Key West does not allow boat or RV parking at the property.
Pet Policy
Weight limit is 80 pounds. Advise front desk of the pet at check in. No deposit required but guest will be responsible for any damage and will sign a waiver at check-in. Dogs may not be left unattended in the guest room - cell phone number required.
Smoking Policy
The Sheraton Suites Key West is a 100% non-smoking hotel. All guest rooms, meeting rooms, indoor public areas and indoor dining are non-smoking areas. Smoking is restricted to outdoor areas.
Waitlist Policy
The resort does not offer a waitlist.